Journeys of Distinction is a trading name of Luxury Sleuth Ltd
Journeys of Distinction are committed to safeguarding your privacy online.
Please read the following policy to understand how your personal information will be treated as you make full use of our services. This policy may change from time to time.
Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties other than for the purposes of booking with a holiday facilities supplier.
What personally identifiable information is collected from you?
Journeys of Distinction collect information from our website or personally on the telephone. We also ask you for some information on our enquiry form and our passenger information form.
What cookies are and how they are used?
We do use cookies on our website for marketing purposes.
How your information is used.
The primary goal of the Journeys of Distinction enquiry form is to collect enough information from you to provide details of our services and pricing policy.
Who is collecting your information?
When you are asked for personal information on the Journeys of Distinction enquiry form, you are sharing that information with Luxury Sleuth (LS). However, some activities will, by their very nature, result in your information being revealed to our facilities suppliers and data hosting company only for the purpose of supplying the correct information regarding your enquiry and handling your data correctly
With whom your information may be shared.
Your information will not be shared with any third party without your written consent. It will be used by Luxury Sleuth and its associated companies.
The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Journeys of Distinction cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
What else you should know about your online privacy.
Please keep in mind that whenever you voluntarily disclose personal information online for example in ads that you post or through email that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information.
General Terms and Conditions
Journeys of Distinction reserve the right to amend these general Terms & Conditions at any time. How we use your Personal Information is kept under regular review and changes are published on this page. This page was last updated on the date shown at the bottom of this policy.
Our obligations
We have a data controller in relation to the information that you provide us with. As a result, we are legally responsible for how that information is handled.
We will comply with the Data Protection Act 2018 in the way we use and share your personal data. Among other things, this means that we will only use your personal data:
- fairly and lawfully,
- as set out in the legislation and this policy,
- to the extent necessary for these purposes.
We may process your personal data ourselves or through data processors who will process data on our behalf. If we use data processors we will remain responsible for ensuring that they comply with this policy and data protection law.
We will take every reasonable precaution to safeguard the personal information that you supply.
If you have any requests concerning your personal information or any queries about our privacy policy, website or service, please contact us using the details given below.
P Sabin our data controller handles the data for Luxury Sleuth and Journeys of Distinction and is registered with the Information Commissioner’s Office under the Data Protection Act 2018; its registration number is ZA489774. You can get in touch with us in any of the following ways through this website contact form or phone or by sending a letter to:
Journeys of Distinction/Luxury Sleuth Ltd
The Cottage
Audley End Business Centre
London Road
Saffron Walden
CB11 4JL
This policy applies to individuals who have registered with Journeys of Distinction who provide services. Parts of this privacy policy also apply to all users of the website.
What this policy applies to
This policy applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:
- information you provide during the registration process, such as your name, your age and your contact details,
- information you provide when you enter prize draws, quizzes, competitions or answer surveys, such as information about your lifestyle including your hobbies, interests and online habits,
- information which we may obtain about you from third parties (for example, because you have given third parties permission to share that information with us),
- Information we collect about how you use the website.
Post
You can also withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. For more details please go to www.mpsonline.org.uk.
Telephone calls
To withdraw your consent for live or automated calls from anyone you can add your name to the Telephone Preference Service which is maintained at this website address: www.tpsonline.org.uk.
You can also opt-out at any time from communications via any of the methods described above by e-mailing us using the contact form. Please note that such opt-out will only apply to communications from those third parties with whom we have a business relationship. If you opt-out this way, you may still receive communications from third parties with whom we have no relationship.
Social media and online
You can configure your advertising preferences on social media such as Facebook, Twitter, Instagram or Pinterest by accessing your settings or preference options on the relevant platform. If you no longer want to receive personalised advertising on any website you visit, you can usually opt-out directly through the privacy policy of the particular website you are accessing. Please note that this will not block ads that are displayed on the websites you visit, it will simply stop you from receiving advertising that has been tailored to your interests. This opt-out relies on a cookie, so if you wipe all your cookies then that website will no longer know that you have opted out. The same applies if you use a different internet browser, or use a new computer to access the internet. You can also opt-out of such advertising by visiting the IAB opt-out platform at www.youronlinechoices.com
Combining data
The information you give us may be combined with other information about you that is obtained from other sources. The combination is usually undertaken with a view to enhancing an existing database with more information. For example:
- If you are already a customer of a third party, that third party might wish to add an e-mail address you give us to the customer records that it holds about you, and use that email address to maintain their relationship with you and/or to offer you goods and services that are similar to those you have previously purchased.
- The data you provide here may be combined with data you have provided elsewhere to verify your identity or validate the information you have provided (for example in the context of a third party’s anti-fraud measures.
- If you have given any third parties permission to share your information, or if you sign in through a social medium, those third parties may be able to find and use information about you so that, in order to speed up the registration process or offer you tailored advertising, you don’t have to provide the information directly to us. The information we obtain will be used in accordance with the other parts of this privacy policy.
The consent you provided for any information you have previously shared with us or any third parties will be renewed at the time you give your consent for any new information sharing unless you indicate otherwise by contacting us.
Analysis and derivative data products
Sometimes your data will be used for analysis purposes or to build data products. In these instances, the information is aggregated and wherever possible anonymised in line with the Information Commissioner’s code of practice. Again, these products are of a marketing nature.
GDPR
What is the GDPR?
The General Data Protection Regulation, GDPR, deadline of 25th May 2018 addresses the way many businesses look at, collect, process and use any personal data in their business.
GDPR aims to further protect the privacy rights and interests of citizens and replaces all data protection laws for EU members, including the UK’s own Data Protection Act (2018).
It is to ensure that all countries that trade with or within the EU process personal data in the same way and have similar and fair penalties for breaches in data protection.
One of the main changes is around the different legal premises for which data can be processed. There are six in all but for the purposes of marketing we are concerned with either ‘Consent’ or ‘Legitimate Interest’.
Consent
If a business decides to use consent it would need to have opt-in permission from all contacts. There is a move away from ‘implied’ consent to ‘explicit/unambiguous’ consent. Pre ticked boxes will be replaced by the active ticking of an un-ticked box or a ‘clear affirmative action. Journeys of Distinction already rely on this approach.
Legitimate Interest
A business can also use the legitimate interest precedent for their direct marketing, particularly where they would like to contact employees of Public/Private limited companies or local authorities with a B2B communication. In this respect they would conduct their marketing on an unsubscribe/opt-out basis. Journeys of Distinction already rely on this approach from the PECR 2013 regulations which are still in effect.
Journeys of Distinction processes personal data in line with GDPR because we do the following:
1) We are clear why we need data at the point of collection
2) We always use clear and concise language appropriate for the customer
3) We give customers control over their data. You are always able to decide whether to share your personal data with us or not
4) Under the GDPR principle accountability, Journeys of Distinction are able to demonstrate that we are GDPR compliant.
5) We will suppress or eradicate your data if requested to do so.
6) You can opt-out from further marketing communication.